IT service manager wants to know the following: How many Oracle 12c licenses do we have? （ ）process will answer this question.
Continuity Management
Configuration Management
Incident Management
Change Management
IT服务经理想要知道：Oracle 12c 有多少许可，通过配置管理可以查到，配置管理须确保供方维护运行服务对象的必要记录。