The（）provides guidance on how to ...-环球网校

单选题

The（）provides guidance on how to design, develop and implement Service Management, not only as an organizational capability but also as a strategic asset.

Service Strategy

Service Design

Service Transition

Service Operaton

查看答案

答案

正确答案:A

解析

（）不仅作为组织能力，而且作为战略资产，就如何设计、开发和实施服务管理提供指导。A.服务战略 B.服务设计 C.服务转换 D.服务部署